Orders under $100 - $10 Flat Rate
Orders over $100 - Free!
Domestic shipping orders will be received in 2-4 business days, this service can take longer in rural areas. If you are not present to accept your delivery a card will be left to advise where your parcel can be collected.
For domestic parcels we use Australia Post, you can track your parcel here http://auspost.com.au/track/track.html
Orders under $200 - $25 Flat Rate
Orders over $200 - $10!
International shipping orders will be received in 5-10 business days, however this may be longer if goods are held up in customs. If you are not present to accept your delivery a card will be left to advise where your parcel can be collected..
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We have partnered with Refundid to offer instant refunds for your online returns. Follow Refundid’s 3 step process to receive your full refund instantly, even before shipping back your items. To start this process, please click here.
Alternatively, you can receive your refund the standard way by following the simple steps accessible here. Please note that with the standard method, you should expect to receive your refund within four weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.