Careers
Cluster Manager
Retail Operations
Location: Bondi Beach Employment Type: Full-Time Salary: $80,000 + Super
About Us
Between The Flags is a leading retail brand known for delivering exceptional customer experiences and high-quality products. With a rapidly growing footprint, we’re looking for a dynamic Cluster Manager to oversee multiple store operations, drive performance, and lead high-performing teams.
Role Overview
As a Cluster Manager, you will be responsible for managing the operations of multiple retail stores within your designated region. You will lead store managers, ensure operational excellence, maximise sales, and uphold brand standards.
Key Responsibilities:
- Lead, mentor, and develop Store Managers across the cluster.
- Drive sales performance and profitability of all stores within the cluster.
- Monitor KPIs, analyse performance data, and implement improvement strategies.
- Ensure compliance with operational policies, procedures, and brand standards.
- Oversee staffing, training, and employee engagement efforts.
- Optimise inventory, visual merchandising, and in-store customer experiences.
- Coordinate with HQ departments including marketing, HR, and logistics.
- Manage budgets, forecasts, and financial performance for each location.
Qualifications:
- Proven experience in multi-site retail management.
- Strong leadership and team development skills.
- Excellent organisational, communication, and analytical abilities.
- Results-driven with a strategic mindset.
- Ability to travel frequently within the assigned region.
- Bachelor's degree in Business, Retail Management, or related field (preferred).
What We Offer:
- Competitive salary with performance-based bonuses.
- Opportunities for career advancement in a growing retail organisation.
- Supportive and inclusive work environment.
How to Apply: Submit your resume and a brief cover letter to jonathan@betweentheflags.com.au. Join us in shaping the future of retail!