At Between the Flags, we aim to ensure your shopping experience is seamless and enjoyable, from the first click to the moment your order arrives at your doorstep, and even beyond that.

Shipping Policy

US customers: We have regrettably had to increase out US prices in line with the current tariffs. Rising import costs are affecting our ability to operate without adjustments. We understand the frustration of the further cost; however, we're adapting to maintain the quality and service we provide. By doing so, you will not be subject to any further taxes at destination, your purchase price will be the final payment for your goods.

We will continue to monitor and address the situation as changes occur. 

Australia and New Zealand

Standard Shipping AU$10 (FREE for orders over $100) |  2-8 days

Express Shipping AU$15 | 1-4 days

For domestic parcels we use Australia Post, you can track your parcel here.

Rest of the world 

Standard Shipping AU$250 (FREE for orders over $200) | 5-15 days

For International parcels we use DHL, you can track your parcel here.

EASY RETURNS & EXCHANGES

Please note all items bought on sale, either online or instore, are final sale and cannot be returned. 

If you return a final sale item to us for a refund, exchange or gift voucher we will be unable to process it and will have the item shipped back to you at your own expense.

We have partnered with Refundid to offer instant refunds for your online returns. Follow Refundid’s 3 step process to receive your full refund instantly, even before shipping back your items.